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How to Find Your Jazz Number: A Complete Guide

Forgetting your mobile number is a common issue, especially if you have recently changed your SIM or use multiple numbers. Luckily, Jazz provides several easy methods to find your Jazz number. This guide will walk you through the different ways to retrieve your Jazz number and answer some frequently asked questions (FAQs).

Methods to Find Your Jazz Number

  1. Using USSD Code
  • Step 1: Open your phone’s dialer.
  • Step 2: Dial *99#.
  • Step 3: Press the call button.
  • Step 4: Your Jazz number will appear on your screen instantly.
  1. Via Jazz World App
  • Step 1: Download and install the Jazz World app from the Google Play Store or Apple App Store.
  • Step 2: Register or log in with your Jazz SIM.
  • Step 3: Your registered Jazz number will be displayed on the home screen of the app.
  1. Calling a Friend or Family Member
  • Step 1: Call any friend or family member using the Jazz SIM.
  • Step 2: Ask them to check the caller ID for your number.
  1. SMS Method
  • Step 1: Send an SMS with any text to 667.
  • Step 2: You will receive a reply with your Jazz number along with some other details.

Frequently Asked Questions (FAQs)

Q1: Is there a charge for checking my Jazz number using USSD?
A: No, checking your number via *99# is completely free of charge.

Q2: Can I find my Jazz number if I have zero balance?
A: Yes, you can still check your number using the *99# USSD code or through the Jazz World app, even if you have no balance.

Q3: How do I find my Jazz number if I’m using a dual SIM phone?
A: If you’re using a dual SIM phone, make sure the Jazz SIM is selected as the active SIM in your phone’s dialer settings before dialing *99#.

Q4: Is the SMS method available for all Jazz users?
A: Yes, any Jazz user can use the SMS method by sending an SMS to 667 to retrieve their number.

Q5: What should I do if the USSD code *99# doesn’t work?
A: If the code doesn’t work, try restarting your phone or ensure that your Jazz SIM is properly inserted and active. If the problem persists, contact Jazz customer support.

Q6: Can I find my Jazz number if I’m outside Pakistan?
A: Yes, you can use the Jazz World app or the *99# USSD code to find your number even when you’re roaming internationally, though standard roaming charges may apply.

Q7: Is the process the same for postpaid Jazz numbers?
A: Yes, the process to find your Jazz number is the same for both prepaid and postpaid users.

Q8: How can I find the numbers associated with my CNIC?
A: You can find all numbers registered under your CNIC by sending your CNIC number (without dashes) to 668 via SMS.

Q9: Can I find my Jazz number using a landline or another phone?
A: No, you need to use the Jazz SIM in your mobile phone to find the number using the mentioned methods.

Q10: What if I have multiple Jazz SIMs?
A: You can repeat the USSD or app method for each SIM to retrieve each Jazz number individually.


By following these simple steps and understanding the FAQs, you can easily retrieve your Jazz number whenever needed. If you encounter any issues, feel free to reach out to Jazz customer support for further assistance.

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