How to Deactivate Zong Call Forwarding? A Step-by-Step Guide

Call forwarding is a useful feature offered by Zong, one of Pakistan’s leading mobile network providers. It allows users to redirect incoming calls to another number, ensuring they never miss important calls, even when their primary number is unavailable. However, there might be times when you want to deactivate this service. Whether you’re switching devices, returning from vacation, or simply no longer need it, deactivating call forwarding on your Zong number is a straightforward process.

In this article, we will guide you through the steps to deactivate Zong call forwarding, along with some additional tips to help you manage your call settings effectively.

Understanding Call Forwarding

Before diving into the deactivation process, it’s important to understand the different types of call forwarding options available:

1. Unconditional Call Forwarding: Redirects all incoming calls to another number.
2. Call Forwarding When Busy: Forwards calls only when your number is busy.
3. Call Forwarding When Unanswered: Redirects calls if they are not answered within a specified period.
4. Call Forwarding When Unreachable: Forwards calls when your phone is turned off or out of the coverage area.

Each type of call forwarding serves a different purpose, and you may have one or more of these activated on your Zong number.

How to Deactivate Zong Call Forwarding

Deactivating call forwarding on Zong is simple and can be done using specific USSD codes or through your phone’s settings. Here’s how you can do it:

1. Deactivate All Call Forwarding

If you want to deactivate all types of call forwarding, follow these steps:

• Dial ##002# from your Zong number.
• Press the call button.
• You will receive a confirmation message stating that all call forwarding has been deactivated.

This code is a universal command to deactivate any call forwarding settings that are active on your number.

2. Deactivate Specific Call Forwarding Types

If you only want to deactivate a specific type of call forwarding, use the following codes:

• Deactivate Unconditional Call Forwarding: Dial ##21# and press the call button.
• Deactivate Call Forwarding When Busy: Dial ##67# and press the call button.
• Deactivate Call Forwarding When Unanswered: Dial ##61# and press the call button.
• Deactivate Call Forwarding When Unreachable: Dial ##62# and press the call button.

Each of these commands will deactivate the corresponding call forwarding option on your Zong number.

3. Deactivate Call Forwarding via Phone Settings

Alternatively, you can deactivate call forwarding through your phone’s settings. The steps may vary slightly depending on your phone model and operating system:

• For Android Users:
  1. Go to Settings.
  2. Select Call Settings or Phone.
  3. Tap on Call Forwarding.
  4. You will see the different call forwarding options.
  5. Tap on each option and disable it by selecting Turn Off or Deactivate.
• For iPhone Users:
  1. Go to Settings.
  2. Scroll down and select Phone.
  3. Tap on Call Forwarding.
  4. If any forwarding option is enabled, toggle the switch off to deactivate it.

FAQs About Zong Call Forwarding

1. What is the purpose of call forwarding?
Call forwarding allows you to redirect incoming calls to another number, ensuring you don’t miss important calls even if your phone is busy, unreachable, or unanswered.

2. Can I deactivate call forwarding for specific situations?
Yes, Zong allows you to deactivate call forwarding for specific situations such as when your phone is busy, unreachable, or unanswered using the relevant USSD codes.

3. How can I check if call forwarding is active on my Zong number?
You can check the status of call forwarding by dialing *#21# for unconditional forwarding or using the corresponding codes for other types.

4. Is there any cost associated with deactivating call forwarding on Zong?
No, deactivating call forwarding on your Zong number is free of charge.

5. What happens to the calls if I deactivate call forwarding?
Once call forwarding is deactivated, all incoming calls will ring directly on your Zong number without being redirected to another number.

6. Can I reactivate call forwarding after deactivating it?
Yes, you can reactivate call forwarding anytime by dialing the relevant activation codes or configuring it through your phone’s settings.

7. Will deactivating call forwarding affect my voicemail settings?
Deactivating call forwarding will not affect your voicemail settings. Voicemail will still function as per your configured preferences.

8. How can I forward calls to my voicemail instead of another number?
To forward calls to your voicemail, set your call forwarding to your voicemail number through the phone’s settings or by contacting Zong customer service for assistance.

9. Can I set up call forwarding to an international number?
Yes, Zong allows call forwarding to international numbers, but charges will apply as per Zong’s international call rates.

10. What should I do if call forwarding is not deactivating using USSD codes?
If the USSD codes are not working, try deactivating through your phone’s settings or contact Zong customer support for further assistance.

Conclusion

Deactivating Zong call forwarding is a quick and easy process that can be done using USSD codes or through your phone’s settings. Whether you’re deactivating all forwarding options or just specific ones, following the steps outlined above will ensure that your calls are no longer redirected to another number. If you encounter any issues or need further assistance, Zong’s customer service is always available to help.

Also Read: https://jininews.pk/2024/08/26/how-to-activate-zong-call-forwarding-a-step-by-step-guide/