How to Activate Zong Call Forwarding: A Step-by-Step Guide

Call forwarding is a convenient feature that allows you to redirect incoming calls from your Zong number to another number of your choice. Whether you’re busy, out of coverage, or simply want to ensure you don’t miss important calls, activating call forwarding on your Zong number is easy. This guide will walk you through the process.

Table of Contents

1. Why Use Call Forwarding?
2. Types of Call Forwarding
3. How to Activate Zong Call Forwarding
4. Deactivating Call Forwarding
5. FAQs
6. Conclusion

Why Use Call Forwarding?

Call forwarding can be beneficial in several situations:

• Busy Schedules: Forward calls to a colleague or assistant if you’re occupied.
• Traveling: Redirect calls to another number when you’re traveling out of your network coverage area.
• Dual Phones: If you use multiple phones, forward calls from one to the other for convenience.
• No Missed Calls: Ensure that important calls reach you even if your primary number is unavailable.

Types of Call Forwarding

Zong offers several types of call forwarding, allowing you to customize how your calls are redirected:

• Forward All Calls: All incoming calls are forwarded to another number.
• Forward When Busy: Calls are forwarded when your line is busy.
• Forward When No Answer: Calls are forwarded if you don’t answer after a few rings.
• Forward When Unreachable: Calls are forwarded if your phone is out of coverage or switched off.

How to Activate Zong Call Forwarding

Activating call forwarding on Zong is straightforward. Follow these steps depending on the type of forwarding you want to activate.

Method 1: Activate Call Forwarding via USSD Codes

1. Forward All Calls:

• Dial **21*Number# (e.g., **21*03001234567#).
• Press the call button.
• You’ll receive a confirmation message that call forwarding has been activated.

1. Forward When Busy:

• Dial **67*Number#.
• Press the call button.

1. Forward When No Answer:

• Dial **61*Number#.
• Press the call button.

1. Forward When Unreachable:

• Dial **62*Number#.
• Press the call button.

Replace “Number” with the phone number where you want your calls to be forwarded.

Method 2: Activate Call Forwarding via Phone Settings

Most smartphones also allow you to set up call forwarding directly from your phone’s settings:

1. Go to your Phone’s Settings.
2. Find the ‘Call’ or ‘Phone’ section (this varies depending on your device).
3. Look for ‘Call Forwarding’ and select it.
4. Choose the type of call forwarding you want to activate (e.g., Always Forward, Forward When Busy, etc.).
5. Enter the number you want to forward your calls to.
6. Save the settings.

Deactivating Call Forwarding

If you wish to stop call forwarding, here’s how to do it:

Using USSD Codes:

• To deactivate all call forwarding: Dial ##21# and press the call button.
• To deactivate busy call forwarding: Dial ##67#.
• To deactivate no answer call forwarding: Dial ##61#.
• To deactivate unreachable call forwarding: Dial ##62#.

Using Phone Settings:

• Simply return to the call forwarding settings on your phone and disable the forwarding options.

FAQs

1. Can I forward calls to an international number?

• Yes, but keep in mind that international call charges may apply.

2. Will I be charged for forwarded calls?

• Yes, standard call charges will apply based on your package and the forwarded number.

3. How do I know if call forwarding is active?

• You can check the status by dialing *#21#.

4. Can I forward SMS as well?

• No, Zong’s call forwarding service is for voice calls only.

5. Can I set up multiple call forwarding rules at the same time?

• Yes, you can activate different types of call forwarding (e.g., when busy, no answer) simultaneously.

Conclusion

Activating call forwarding on your Zong number is a simple process that can ensure you never miss important calls. Whether you’re busy, out of reach, or using multiple phones, call forwarding is a valuable feature to keep you connected. Just follow the steps outlined in this guide, and you’ll have call forwarding set up in no time.